- Introduction
At Travy ("we," "our," "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, app, and other related services ("Service"). Please read this policy carefully. If you do not agree with the terms, please do not access or use the Service.
This Privacy Policy is compliant with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
- Information We Collect
We may collect the following types of information:
- Personal Information
When you register for, or participate with our platform, we may collect personal information such as:
- Full name
- Email address
- Phone number
- Payment details (credit card or billing information)
- Company name
- Business details (if applicable)
- Non-Personal Information
We may also collect non-personal information about you when you use the Service, including:
- IP address
- Browser type and version
- Operating system
- Usage data (e.g., the pages you view, the links you click, and other actions taken on the platform)
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect non-personal information about your interactions with the Service. You can control the use of cookies through your browser settings, but this may affect your ability to use certain features of the platform.
- How We Use Your Information
We may use the information we collect for the following purposes:
- To provide and improve the Service: We use your information to improve our platform based on feedback and usage data.
- To process transactions: Your payment information is used to process transactions, such as purchases of products.
- To communicate with you: We may send you updates, newsletters, and other marketing communications regarding our services, provided you have given us consent to do so.
- To comply with legal obligations: We may use or disclose your information to comply with applicable laws and regulations, such as for tax reporting or court orders.
- Disclosure of Your Information
We will not sell, rent, or share your personal information with third parties except as described below:
- Service Providers: We may share your information with third-party service providers that help us deliver the Service (e.g., payment processors, hosting services). These service providers are contractually obligated to maintain the confidentiality of your information and to use it only to provide services to us.
- Legal Compliance: We may disclose your personal information if required to do so by law, such as in response to a subpoena or court order.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
- Data Retention
We will retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required by law. Once personal information is no longer needed, we will take reasonable steps to securely destroy or de-identify it.
- Your Rights
Under Australian privacy laws, you have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You can request corrections to any personal information that is inaccurate or incomplete.
- Withdrawal of Consent: If you have given consent to us to use your personal information, you may withdraw that consent at any time.
If you wish to exercise any of these rights, please contact us at the contact details below.
- Security
We take reasonable measures to protect the personal information we hold from misuse, interference, loss, unauthorized access, modification, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
- International Data Transfers
Since our platform is based in Australia, your personal information will be processed and stored within Australia. If we transfer your data outside Australia, we will take steps to ensure that your data is subject to appropriate safeguards as required under Australian law.
- Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of such sites. We encourage you to review the privacy policies of those third parties before providing any information.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, we will notify you by email. Your continued use of the Service after the changes indicates your acceptance of the updated Privacy Policy.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: hey@grabartravy.com.au